This seminar dedicated to the Ship From Store strategy of the famous British luxury retailer Jigsaw, brought together more than twenty retailers in the heart of London.
A perfect opportunity for attendees to discuss in a relaxed atmosphere.
Sonja Cavor, Head of E-Commerce at Jigsaw and Romulus Grigoras, Omnichannel expert, talked passionately on the Ship from Store subject.
Indeed, Sonja shared in detail the challenges that the brand faced through the implementation of the Ship From Store solution. With more than 100 stores in the UK, both standalones and concessions, the main objective for Jigsaw was to improve the omnichannel user experience across all sales channels.
10 pillars to deploy a successful Ship From Store strategy
By sharing 10 key success factors, illustrated by concrete examples in daily use at Jigsaw, every example was helpful for attendees to understand the real challenges in delivering a powerful omnichannel strategy!
Before ending, Sonja also shared impressive results that Jigsaw have experienced in the 2 years since the Ship From Store implementation was completed. Sonja stepped through considerations, processes and learnings that Jigsaw encountered as part of the implementation of their omnichannel strategy.
Highly instructive discussions about omnichannel scenarios
Lively discussions between attendees and speakers took place throughout the meeting, in a warm and relaxed atmosphere.
Sonja, with Josh Towb (Business Transformation Manager at Jigsaw) also attending, responded to several questions with great enthusiasm, taking the time to provide detailed answers to each attendee.
Next omnichannel breakfast : How to choose a profitable OMS
The next breakfast will again take place in Central London and will cover how Order Management Solutions can improve customer’s Omnichannel experience by connecting all touchpoints with every sales channel, with the exclusive testimony of leaders from the retail industry.
Stay tuned.
Meanwhile please do not hesitate to ask for the breakfast presentation, we will be delighted to share it with you.
To see all the pictures of this event, go on our Facebook page.
